About GoGo Xpress
Account
- How to Upgrade to a Corporate Account with GoGo Xpress
- Can I Book a Pick-Up from My Sender If I’m the Receiver?
- What Are the Available Packaging Options for Gogo Xpress?
- How Do I Change the Name on My Gogo Xpress Account?
- Can I Change the Email Address Linked to My Gogo Xpress Account?
- How Do I Create An Account?
Claims and Refunds
Delivery & Orders
- Understanding the Status in LTO: “We are now locating your plate number”
- Why is my plate number on the LTO Tracker different from the one I received?
- LTO Delivery: How Long Will It Take?
- Where are your serviceable areas?
- How much are the fees?
- Can I book multiple delivery points for one order?
Drop-Off Points
GoGo Perks+
- Where to Check for the Latest GoGo Xpress Promos
- What is GoGo Perks+?
- Who are qualified to join GoGo Perks+?
- How can you earn points in GoGo Perks+?
- What are the rewards available?
- How can you redeem rewards?
Instant Delivery (Discontinued)
- What is Instant Delivery?
- Who can avail of Instant Delivery service?
- Who will Pick-up and Deliver my parcel?
- What are the covered areas/cities for Instant Delivery
- How far can I book from my location?
- Are there any cut-off for orders to be considered for Instant Delivery?
Payments & Payouts
Return To Seller (RTS)
Rider
Seller Tools
- What is GoBenta?
- Why use GoBenta?
- How do I sell online with GoBenta?
- How do I set up my GoBenta storefront?
- Can I edit my GoBenta name after I created one already?
- Can I use and upload my own store logo?
Shopify
- How to install the Shopify Plugin
- How to use Shopify Bulk Checkout?
- How do I activate Cash on Delivery on Shopify?
- How do I process Shopify orders paid by the receiver?
- How do I process Shopify orders paid by the sender?
- How do I request a pick-up through Shopify?
Referral Program
- What is the GoShare GoEarn Program?
- How does the referral process work?
- Who can participate in the GoShare GoEarn Program?
- What is considered successful transactions?
- Can I track how much was already credited to my account from the referral program?
- Can I track how many people have used my referral link?
Same-Day Xclusive (SDX)
- What is GoGo Xpress Same-Day Xclusive (SDX)?
- How do I track all Same-Day Delivery orders?
- Redelivery & Failed Attempts
- What items are allowed?
- Can I choose a delivery time?
- Is there a minimum pickup requirement?
GoGo Packs
- What is the GoGo Pack (10-in-1)?
- Who can avail of the GoGo Pack (10-in-1)?
- How do I purchase the GoGo Pack (10-in-1)?
- Do I need to pay upfront?
- Can I buy more than one pack?
- How do I use my GoGo Pack (10-in-1)?