Same-Day Xclusive (SDX) is a delivery service that allows select merchants to deliver orders to customers within the same day, provided orders are placed before the daily cutoff time.
Packages are collected in bulk and routed through the nearest hub for faster rider dispatch and quicker turnaround times.
⚠️ Note: This program is currently exclusive to invited GoGo Xpress Business+ merchants only.
Same-Day Delivery Service Level Agreement (SLA)
| Category | Same Day Delivery |
| Order creation Cutoff time | 12:00 AM - 1:00 PM |
Request Pick-up (RPU) Cutoff time* (Booked = print AWB) | 1:00 PM same day |
| Cancellation | On or before 12:00 PM |
Same-day delivery supports COD and Non-COD orders
| Category | Details |
| Coverage | NCR |
| Weight Limitation | 10kg |
| Max. Dimension | 51 (cm) x 39 (cm) x 10.16 (cm) |
| Merchant Eligibility | Lifestyle Products Online groceries / Fresh and frozen Shopify merchants *by invitation |
| Delivery SLA | Same-day |
| Return to Seller Fee | FREE if next day 50% of delivery fee if following day return |
| Booking Cutoff Time | 12:00 MN - 1:00 PM |
| Pickup Attempt | One (1) |
| Delivery Attempt | One (1) |
| Late Dispatch |
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