As advised by the Land Transportation Office (LTO) team, please note that the plate number displayed on the LTO Tracker website may not always reflect the actual plate you were issued.
To confirm your official plate number, kindly check the Certification sent to the email address you used when registering on the LTO Tracker.
✅ This Certification serves as the official record of your plate number.
✅ You may safely disregard the plate number shown on the LTO Tracker website.
What should I do?
Check your email regularly – including your Spam or Junk folder – for the Certification.
If the plate number in the Certification matches your physical plate, no further action is needed.
If the Certification does not match the plate you physically received, please forward a copy of the Certification to LTO Customer Service for verification with their Courier Hub.
LTO Customer Service Contact Details
- Viber: 0916-563-7969
- Email: clientcare@lto.gov.ph | ltomailbox@lto.gov.ph | c3.ltocentral@gmail.com | c3@ltocentral.com
- Hotline Number: 1342-586
- download LTO official application, the LTO Citisend App, available for free on the Google Play Store and Apple App Store.
- Kindly note that the LTO Courier Hub is the one who will provide the necessary updates or status of your concern or inquiries. The provided Viber number and link are intended only for clients who have already paid for their plate delivery.
ℹ️ For faster resolution, please include a clear photo of the Certification and the plate you received when emailing LTO. Kindly note that the LTO Courier Hub is the one who will provide the necessary updates or status of your concern or inquiries. The provided Viber number and link are intended only for clients who have already paid for their plate delivery.